Official Documents

Privacy Policy mohd8
Our Commitment Protecting Your Data

At mohd8, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This document clearly explains how we collect, store, use, and protect the personal information of every user on our platform.

Last Updated: 1 January 2026

Six Core Principles Protection mohd8 Data

Our approach to privacy is built on six core principles that ensure your personal data remains safe and is handled responsibly at all times.

Data Minimization

We only collect data that is genuinely necessary for platform operations. No information is collected excessively or without a clear and legitimate purpose.

High-Level Encryption

All data transmitted and stored is protected with 256-bit SSL encryption. Sensitive data such as payment information and KYC records are stored in multi-layered encrypted systems.

Full User Control

You have the right to access, correct, or request deletion of your personal data at any time. Our request process is transparent and straightforward.

No Data Sales

Mohd8 has never and will never sell or rent user personal data to any third party for marketing or other commercial purposes.

Restricted Staff Access

Only specifically authorised staff may access user personal data, and every access is recorded in an audit log that is reviewed on a regular basis.

Continuous Updates

Our privacy policy is reviewed and updated regularly in line with changes in law, technology, and global data protection industry best practices.

This Privacy Policy forms part of the mohd8 Terms and Conditions. By using our platform, you agree to the data collection and usage practices described in this document. Please read it carefully before registering or continuing to use the platform.
Introduction

Mohd8 ("we", "Platform", "mohd8.net") understands that privacy is one of the most important considerations for users of online platforms, especially in the context of a gaming platform that handles financial information and personal identity. This Privacy Policy is designed to give you a clear, honest, and comprehensive overview of how we handle your personal data.


This policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and relevant international data protection standards. We operate with a high level of accountability — every decision involving user personal data is made carefully and based on legitimate necessity.


If you have any questions about how we manage your data after reading this document, our dedicated data protection team is ready to assist through support channels available 24 hours a day, 7 days a week.


Data We Collect

We collect your personal data through several methods — directly when you register or interact with the platform, automatically through our systems while you use our services, and in some cases through trusted third-party sources such as identity verification providers.


Data Categories Data Examples Primary Purpose
Identity Verification Full name, date of birth, MyKad/Passport number Identity verification (KYC), fraud prevention
Contact Information Email address, mobile phone number Account communications, security notifications
Financial Data Bank account details, transaction history Deposit and withdrawal processing
Usage Data Game logs, wagering records, session duration Service improvement, regulatory compliance
Technical Data IP address, device type, operating system, browser Account security, fraud detection
We do not collect credit or debit card details directly. All payment transactions are processed through certified payment gateways that comply with PCI-DSS security standards.

How We Use Your Data

Every piece of data we collect has a specific and legitimate purpose. We do not use your data for any purpose other than those stated here without first obtaining your consent.


1
Account Management
Create and maintain user accounts, process registrations, and verify identity through the required KYC process.
2
Transaction Processing
Process deposits, withdrawals, and all financial transactions securely and accurately in accordance with user requests.
3
Platform Security
Detect and prevent fraud, money laundering, and activities that violate our terms of service.
4
Service Improvement
Analyze usage patterns in aggregate to improve user experience, platform performance, and product offerings.
5
Service Communications
Send important account-related notifications, security updates, and transaction information via email or SMS.
6
Regulatory Compliance
Fulfill legal obligations including reporting to the relevant authorities when required by law.

Data Sharing

Mohd8 does not sell, rent, or disclose your personal data to third parties for commercial or marketing purposes. However, there are limited circumstances in which we need to share certain information with external parties to enable the platform to operate securely and in compliance with the law.


Third parties that may receive your data include payment service providers and payment gateways used to process your financial transactions; identity verification service providers that assist us in carrying out the KYC process; technology infrastructure providers including cloud computing services that store your data securely; and government authorities or law enforcement bodies when required by a court order or applicable legislation.


All third-party service providers that handle mohd8 user data are required to comply with the same stringent data protection standards as our internal policies and are bound by robust confidentiality agreements.

Data Security

Protecting your personal data from unauthorized access, breaches, or misuse is mohd8's highest priority. We continuously invest in the latest security technologies and procedures to ensure the strongest level of protection.


The security measures we implement include data encryption in transit using TLS 1.3, data-at-rest encryption using AES-256 standards, two-factor authentication (2FA) for account access, 24/7 security monitoring by our dedicated team, periodic penetration testing conducted by independent security experts, and an intrusion detection system that responds automatically to threats.


While no system can guarantee 100% security in the digital world, we take all reasonable and practical steps to minimize risk. In the event of any security incident involving user data, we are committed to notifying affected users within the timeframe stipulated by applicable law.


User Rights

In accordance with Malaysia's Personal Data Protection Act 2010 and the data protection principles we uphold, you as a mohd8 user have the following rights regarding your personal data:


Right of Access
Request a copy of the personal data we hold about you within the stipulated timeframe.
Right to Rectification
Request correction of inaccurate or incomplete data via account settings or support.
Right to Erasure
Request the deletion of your personal data subject to legal retention obligations.
Right to Object
Object to the processing of your data for direct marketing purposes or certain other specified purposes.
Right to Portability
Request your data in a structured, machine-readable format for transfer to another party.
Right to Complain
File a complaint with the Malaysia Personal Data Protection Department if you are not satisfied with our response.

To exercise any of the above rights, you may contact our data protection team via live chat or support email. We will process your request within 21 business days from the date we receive a complete request.


Cookies & Tracking Technologies

Mohd8 uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how users interact with our platform. Cookies are small text files stored on your device when you browse our website.


We use several types of cookies. Essential cookies are required for basic platform functions such as login authentication and session security — these cannot be disabled. Functional cookies allow us to remember your preferences such as language and display settings. Analytics cookies help us understand platform usage patterns in aggregate and anonymously for improvement purposes. You can manage non-essential cookie settings through your browser settings, although this may affect some platform functionality.


Data Retention & Deletion

We retain your personal data for as long as your account is active and for an additional period required after account closure to fulfil legal obligations, resolve disputes, and enforce our agreements. The minimum retention period mandated under Malaysian law is 7 years for financial records.


Once the designated retention period has expired, your personal data will be securely deleted or anonymized so it can no longer be linked to your identity. Our deletion process uses methods that ensure data cannot be recovered.

Anonymised data may be retained for a longer period for analytics and research purposes, as it can no longer be used to identify any specific individual.

Minors

The mohd8 platform is strictly limited to individuals aged 18 and above. We do not knowingly collect personal data from children or minors under the age of 18. Should we discover that personal data has been collected from an underage individual, we will take immediate steps to delete that data and close the relevant account.


Parents or guardians who suspect their child has registered an account with mohd8 without permission are urged to contact us immediately through our customer support channels so that appropriate action can be taken.


Policy Changes

Mohd8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to users via their registered email or in-platform notification at least 14 days before the changes take effect.


The last updated date at the top of this document is always kept current to reflect the latest version. Continued use of the mohd8 platform after changes take effect will be considered your acceptance of the amended Privacy Policy.


Contact Us

For any inquiries, concerns, or requests relating to your privacy and personal data, please contact the mohd8 data protection team through the following channels:


Live Chat
Available 24/7 — instant responses to your privacy inquiries
Privacy Email
[email protected] — response within 5 business days

Questions Privacy Frequently Asked Questions

Absolutely not. mohd8 has never sold, rented, or disclosed users' personal data to any third party for commercial or marketing purposes. Your data is only shared with service providers necessary for platform operations — such as payment gateways and KYC providers — all of whom are bound by strict confidentiality agreements.

Yes, you may request the deletion of your personal data. However, certain data is required by Malaysian law to be retained — specifically financial and transaction records which must be kept for a minimum of 7 years. Beyond those legal obligations, we will process your deletion request within 30 business days.

Your financial information is protected with AES-256 encryption at rest and TLS 1.3 during data transmission. We do not store credit or debit card details directly — all payments are processed through PCI-DSS certified payment gateways. Access to user financial information is also restricted to authorised staff only, with every access logged for audit purposes.

When your account is closed, your personal data will be retained for the minimum period required by Malaysian law for financial recordkeeping and regulatory compliance purposes. Once that period expires, data will be securely deleted or anonymised. You may contact our team to confirm the status of your data following account closure.

No. mohd8 only sends marketing communications to users who have given explicit consent during registration or through their account notification settings. You may opt out of marketing emails at any time via the unsubscribe link found in every email or by contacting our customer support.

Your Privacy Secured — Start Playing at mohd8 Today

Over 250,000 Malaysian players trust mohd8 not only for its exceptional gaming experience, but also for our unwavering commitment to privacy protection and data security.

Responsible gaming. You must be 18 years of age or older. Learn more

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